At Kaypee Footwears, we aim to deliver your orders quickly and securely. This Shipping Policy outlines our shipping methods, delivery times, and related terms.

1. Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

Standard Delivery (UK): 3–5 business days

Express Delivery (UK): 1–2 business days

International Shipping: Delivery times vary by country (typically 7–14 business days)

Shipping costs are calculated at checkout based on your location and chosen delivery method.

3. Order Tracking

Once your order is shipped, you will receive a tracking number by email.

You can use this tracking number to monitor the status of your delivery through the courier’s website.

4. Shipping Restrictions

We currently ship within the United Kingdom and selected international destinations.

Some items may be restricted from international shipping due to customs regulations.

Customers are responsible for any customs duties, taxes, or import fees applied in their country.

5. Delayed or Lost Orders

While we strive to ensure timely delivery, delays may occur due to factors outside our control (e.g., courier delays, customs processing, adverse weather).

If your order is significantly delayed or lost in transit, please contact us through our Contact Form for assistance.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.

7. Damaged Packages

If your package arrives damaged, please contact us immediately with photos of the damage.

We will work with the courier to resolve the issue and provide a replacement or refund if necessary.

8. Contact Us

For any shipping-related questions, please contact us using our Contact Form: